Privacy Policy

Effective Date: 10th November 2025
Business By Numbers Pty Ltd
ABN: 48 679 462 045
Jurisdiction: New South Wales, Australia

  1. Introduction

Business By Numbers Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. What Information We Collect

We may collect personal and business information that helps us deliver our services effectively. This may include:

  • Name, business name, address, phone number, and email address
  • ABN, ACN, or business registration details
  • Financial and accounting data (where provided by you for bookkeeping, BAS, or vCFO services)
  • Information relevant to client engagement, invoicing, and communications

We collect this information directly from you or with your explicit consent, for example via email, online forms, or meetings.

  1. How We Use Your Information

We use your personal and business information for purposes including:

  • Providing bookkeeping, BAS, vCFO, and related financial services
  • Managing our relationship with you, including invoicing and correspondence
  • Analysing client data to improve our services and support
  • Complying with Australian laws, tax obligations, and regulatory requirements
  1. Sharing of Information

We will never sell, rent, or disclose your personal or business information to third parties for marketing or unrelated purposes.
We may only share your information in the following limited circumstances:

  • When required by law or authorised by government or regulatory authorities
  • With service providers (e.g., IT or accounting software providers) who assist in delivering our services, provided they maintain strict confidentiality and data security standards
  1. Data Storage and Security

We store your data securely in cloud-based and/or on-premises systems that comply with Australian data protection standards. We implement appropriate technical, administrative, and physical safeguards to protect against unauthorised access, misuse, alteration, or disclosure.

  1. Access and Correction

You have the right to request access to, or correction of, your personal information held by us. To do so, please contact us using the details below. We will respond within a reasonable time as required under the Australian Privacy Principles.

  1. Data Retention

We retain personal and business information for as long as it is required for our services or as required by law (e.g., under taxation or accounting record-keeping obligations). When no longer needed, we securely destroy or anonymise data.

  1. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your browsing experience and improve our services. These tools do not collect personally identifiable information unless you provide it voluntarily.

  1. International Data Transfers

Where we use cloud services hosted outside Australia (e.g., secure data storage or accounting platforms), we ensure that data is protected in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

  1. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be published on our website with the effective date clearly noted. Continued use of our services after updates indicates your acceptance of the revised policy.

  1. Contact Us

If you have any questions, concerns, or complaints about how we handle your information, please contact:

Privacy Officer
Business By Numbers Pty Ltd
Email: info@businessbynumbers.com.au
Phone: 1300 125 727
Address: COORANBONG NSW 2265

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.